Restorative Just Culture: the story of Mersey Care NHS Trust

Amanda Oates (Executive Director of Workforce, Mersey Care NHS Foundation Trust) and Dr Kristina Brown (Senior Lecturer, Newcastle Business School, Northumbria University) will be speaking on the story of the Just and Learning Culture at Mersey Care NHS Trust. 

In recent years, Mersey Care NHS Foundation Trust has undergone a radical shift in workplace culture and organisational procedures. They have gone from a blame culture to a culture where staff feel empowered and supported to learn from incidents. Numbers of disciplinary and suspension cases went down, staff reporting of adverse incidents went up, and there were positive effects on staff retention and levels of sickness absence.

Restorative justice was integral to these changes, termed the ‘Just and Learning Culture’. Amanda Oates and Kristina Brown will reflect on the impact of the restorative just culture at Mersey Care and help us to understand how other organisations can adopt a similar approach.

This event will be held online via Zoom (link TBA). Please contact joy@minthouseoxford.co.uk for more information.

You can register for this event on Eventbrite.